Contact Us
We'd love to hear from you
Get in Touch
Have a question, suggestion, or need support? We're here to help! Choose the best way to reach us below.
Privacy Inquiries
Data protection and privacy questions
privacy@golevel.com Response within 48 hoursPartnerships
Business partnerships and collaborations
partnerships@golevel.com Response within 3-5 business daysBefore You Contact Us
For faster assistance, please check our Support Center for answers to common questions.
Send Us a Message
Additional Information
🕒 Response Times
- Support: Within 24 hours
- Privacy: Within 48 hours
- Partnerships: 3-5 business days
- Bug Reports: Within 24 hours
📱 App Store Reviews
Love the app? Please consider leaving a review:
🌐 Social Media
Follow us for updates and study tips:
🏫 For Educators
Are you a teacher or school administrator interested in GoLevel for your students?
Quick Answers
How quickly will I get a response?
Most inquiries are answered within 24 hours during business days. Privacy and partnership inquiries may take longer.
What information should I include for technical issues?
Please include your device type, operating system version, app version, and a detailed description of the problem.
Can I suggest new features?
Absolutely! We love hearing from our users. Use the "Feedback & Suggestions" option when contacting us.
Do you offer phone support?
Currently, we provide support via email only. This allows us to better track and resolve issues efficiently.